Fairness, flexibility, and simplicity — these are the main principles for our new cancellation policy.
From now on, when the driver cancels an order for some reason, this order will be taken back to the list of active orders, and another driver will be able to pick it up shortly.
Goedendag, Helló, Labdien!
Our system speaks Dutch, Hungarian, and Latvian now. Drive safe!

~NAIF AL RWAELI