Welcome to The Grand Hotel Salem, located in historic Downtown Salem.

Use our concierge app, complete with a concierge desk, to explore hotel amenities, get food delivered, meet our Front Desk Manager, check out restaurant menus, message the front desk, book your next room or meeting/wedding space, check meeting times, connect with us on Facebook and TripAdvisor, discover local restaurants, shops and attractions. Use our app to share a beautiful, free digital postcard from our hotel instantly via email, Instagram, Twitter, Facebook and more. Fill out your Guest Services Comment Card on our App so we can continue improving our guest experience.

NEW: Izzy Speaks! Our Voice Assisted Hotel Pal Chatbot IZZY is here 24/7 to help you. You can use her with a voice or without. She can help you book your next stay or tell you a joke to cheer you up.

HospitalityVision enables hotels to offer their guests a full-time, 'personalized' virtual concierge with all their Guest Service Directory hotel information in one place.