OTARR application offers the following services for OTARR users:
• Worklist sneak peek: Viewing tasks for each user through worklist menu .
• Request search: Viewing and searching for the requests and its reports.
• Real-time notifications: Up-to-date notifications about all events related to request and reports.
• Workload statistics: Showing Statistics related with user’s tasks ex: number of completed tasks, pending tasks, expiring tasks, and the new assigned tasks.
• Support info: Contacting the MOH technical support team to report any issue in using app or portal, or just for suggestions through sending e-mail or direct calling to one of the technicians in MOH technical support team.
Also, it provides some services for OTARR’s directors as:
• Releasing final reports.
• Releasing training certificates.
• PCC Dashboard: Special dashboard providing information about request statistics, PCC tasks done monthly, number of organizations and sampling centers connected to PCC, and registered users in OTARR.