As the global marketplace accelerates its shift towards virtual engagements and service delivery, the standard onboarding process no longer meets the needs of the standard consumer. Customers expect high-value, personalized and digital interactions to promote efficiency and convenience. With the immediate opportunity to meet and exceed expectations, there is a demand to upend the onboarding process with digital and intelligent technologies.
Adastra’s Digital Onboarding app takes the power of facial recognition and image processing to authenticate the identity of new users, accelerating the onboarding, ensuring convenience and security.
Adastra’s Digital Onboarding application is equipped to combat fraud with stringent authentication conditions, including but not limited to, requiring the confirmation of a valid governmental-issued identification, delivering optimal image conditions (lighting, subject distance from camera, etc.) and being within the established threshold of likeness between the customer I.D. and self-captured headshot.
Download the app to experience the digital identification process yourself.
To authenticate your identification, please:

Open the camera in well lighted conditions

Use a valid government-issues identification for authentication

Take your picture, facing the camera straight-on