This application is created for users of McDonald’s Corporation Service Café IT Service Desk only. Access is protected by valid credentials.

This application offers the following features:
- View list of active tickets including title, description, and status
- View ticket details
- Create new ticket
- Call or chat to service desk personnel
- Request a call back from service desk personnel
- Change password
- Reset password
- Approval tasks

The application allows optional push notifications containing status updates.