Riptide - Business Messaging with Your Customers

About: Riptide - Business Messaging with Your Customers

Riptide is messaging and payments for customers and suppliers. With Riptide, businesses can use SMS and Facebook Messenger to stay closer to their customers, run faster, and make more money.

With the Riptide app, you and your team manage all their conversations, customers, suppliers, and payments wherever you are on your iPhone or iPad.
- keep business and personal separate in your company
- manage all your Facebook Messenger and SMS text conversations in one place



- get a single SMS text number for your business
- sync with conversations on the web
- start conversations with new customers or anyone in your customer database
- upload your customer database to Riptide
- capture information about the product (like the year, make, model, VIN, and plate for a vehicle) you’re working on
- customize welcome messages for each team member
- customers can reach into you through your SMS text number or your Facebook page
- take pictures or send photos from your gallery to show the work you’re doing
- get pictures from your customer to better understand their issues
- close conversations when you’re done with the service - all conversations are archived along with images
- tap to view prior conversations at any time to provide context
- send estimates, invoices, or other documents from your Windows PC directly through Riptide to your customer’s phone with SMS or Facebook Messenger
- securely request and collect payment through credit or debit card
- send group messages and collect payment from others in the Riptide Network