Speed and Reliability

One of the main drawbacks of using a VPN is that it slows down your connection. However, you won’t have this problem with Hola because it’s technically not a real VPN. For a free service, it’s actually quite fast.

We started with a base upload speed of 70 Mbps and suffered a speed loss of just 1% after connecting to an available IP in the UK. This is pretty impressive considering that connection speed usually drops by as much as 60% when using a VPN. Our US connection similarly gave a decent performance with a download speed of 38.60 Mbps - a drop of 45% which is still within the industry average.

Platforms and Devices

Rabbit VPN works on just about any platform including iOS, Android, Mac, and Windows. It also offers browser extensions for Chrome, Firefox, Edge, and Opera and also provides instruction for use with consoles, Xbox, Playstation, routers, and more. You can install it on a single device using the free version of Rabbit VPN. On the other hand, the Premium package offers up to 10 simultaneous connections while the Ultra plan allows up to 20.

Server Locations

Rabbit VPN is a peer-to-peer proxy service so they don’t have a network of servers, unlike conventional VPNs. The lack of a server network actually works in the users’ favor as there’s virtually no limit to the number of locations available to you. This means you can access locations that are not normally served by most VPNs like Turkey, Russia, and even China.

Customer Service

There is a Knowledge Base section with contents on troubleshooting, billing, and payments, as well as general information. However, there’s no dedicated live chat or ticketing system. They do have a phone number and email address listed on their contact page and when we sent them an email, we were pleased to get a response within the same day.