Verint Mobile Workforce Optimization enables frontline employees and managers to enjoy the benefits of the Impact 360 Workforce Optimization solution while being mobile. The app is a unified extension of the core Verint Workforce Optimization solution. It engages and empowers users by delivering, on-demand actionable intelligence to them on-the-go and enables users to swiftly respond and take action from the convenience of their own mobile devices. Users can:
• View daily and weekly schedules for individuals and teams
• Submit, edit, waitlist, withdraw, approve and deny time off requests
• View Scorecards KPI scores and trends.
Contact your Workforce Optimization system administrator to enable the mobile app features.