Based on the best and safest ways to manage processes, the Sys Protocol Application is the indispensable tool for recording and monitoring the various stages of the processes related to internal and external requests from the municipality.

The resources made available by the system for the management of processes, combined with the skills and responsibilities required by the methodology introduced, present results of high satisfaction and notoriously detected by the Municipality.

The optimization of time in the progress and completion of the processes, the organization provided by the standardization of the types of processes, the responsibility attributed to the server in each step of the process, the communication and the online availability of the progress of the process to the citizen, are without doubt, some of the results achieved with the use of the application.