Device Diagnostic Tool is useful for quickly troubleshooting device issues, resulting to increased worker productivity, limited device downtime, and unnecessary returns to the Zebra Repair Center. Hardware features tested:

• Scanner Test: checks whether the scanner is operable.

• Button Test: checks the operation of push-to-talk, left or right scan trigger, volume up and volume down device buttons.

• Touch Screen Test: checks for operation of the device touch display.

• Bluetooth Tests: checks whether the Bluetooth radio is operable and returns Bluetooth related information: Bluetooth name, radio power cycle result, radio functional/non-functional, and discoverable/connectable.

• WiFi Tests: checks for operation of the WiFi radio and returns WiFi related information: MAC address, Network test for specified address, radio power cycle result, signal strength, ESSID, IP address, BSSID, and speed.

• Battery Tests: checks the battery status and returns battery related information: part number, serial number, model number, decommission status, voltage, current, and temperature.

• WWAN Tests: checks for operation of the WWAN radio and returns related WWAN information: SIM state, voice state, data state, WAN type, signal strength, phone number, and device ID.

• Audio Test: checks for operation of the device microphone and speaker.

Device Diagnostic Tool is available worldwide. Currently Device Diagnostic Tool is available in English, with localization being investigated as a future enhancement.

For more information on how to use Zebra’s Device Diagnostic Tool , please review our Admin Guide

The administrator guide can be found at: https://techdocs.zebra.com/ddt/