It is a widely implemented CRM model for managing a company’s interactions with customers, clients, and sales prospects. A customer relationship management system may be chosen because it is thought to provide quality & efficiency, decrease in overall costs, increase profitability. By using Customer Relationship Management you can increase your and retain your customer and get referral customers. All these features can be processed through Smart Capita software which is easily operated by any common person.
We provide Following Features:
1. Dashboard with Today Lead, Today Follow UP, Payment Reminder, Birthday & Marriage Anniversary Reminder etc.
2. Create Leads option with Leads Detail and remark
3. View Leads with Name, Email id, Contact Number, City, Created date, Created By, Follow UP Date, Assigned By, Assigned Date, Previous Remark etc
4. Filter Based of Sales Person, Lead Status, Follow UP Date, Last Modified Date, Created Date
5. Leads Report like- Missed Follow UP, Delayed in Follow UP, On Time Follow UP, Sales Closed, Suspect, Prospect etc.
6. Sales Report of All Sales Team
7. Directly Email to Customer.
8. Get Auto Lead Synchronization from Facebook & Whatsapp
9. Sales Person Google Map GPS Tracking
10. Mobile App for Sales Person
11. Manage Team Hierarchy and see Junior Lead’s Report
12. Easily Assign lead to any other team member
13. Website Enquiry Display