Patients Tech is the most comprehensive solution built for hospitals to manage their international queries.
Hospitals that use email to manage their international agent queries loose upto 27% queries in internal delays and gaps.
Queries are sent from agents to sales team, from them to the hospital unit, from them to the relevant surgeon, and then after the surgeon replies, it goes back. Usually, all this needs to happen in 48 hours and thousands of potential queries get lost of delayed in between.
Moreover, each email has heavy medical reports, and each email gets copied and sent to multiple people. This results in significant email storage requirement which is an additional cost to the hospital.
With Patients Tech, hospitals get our whatsapp integrated solution, with mobile apps and web panel.
Your agents can send reports through our app or through whatsapp to an official number.
Relevant team members allocated to the agent gets an automatic notification on Patients Tech app. They select the surgeon, and the reports are automatically sent to the surgeon.
The surgeon can either check these reports on Patients Tech app or on whatsapp. They can voice record a reply and send it back to the sales team.
The sales team can automatically create a professional estimate PDF and send it back to the agent.
Fast, efficient and very cost effective.
The central backend dashboard allows all queries to be tracked closely, ensuring no delays and leakages.
Potentially duplicate queries can automatically marked. All queries can be analysed based on origin, speciality, value, time to reply etc.
Join Patients Tech and see your international revenue zoom ahead